This hair is AWESOME! I got the ombre in 16", 18", and 20". I selected 2-day shipping (Prime Member), but I feel like it arrived the next day. Good packaging, hair was really soft and smooth with no smell. I washed the bundles before my stylist installed and they washed well. Of course the wave fell a bit, but this hair curls very well with heat (I typically pin curl or flexi-rod it at night, so additional heat other than the initial styling). I'm on my 2nd install (I needed to wash my hair after 2 weeks since my scalp tends to get dry/ flaky), but the hair was just as good the second time around (I also washed it again before the 2nd installation).I've had it in just shy of a month and the hair still feels soft and flowy. The quality is great and the color is beautiful (I got so many compliments on the hombre). There's been some shedding as time has passed, but virtually none in the beginning and the shedding now is still minimal. I am a curly natural, and my hair is shaved around on the sides and back of my head, so my stylist only needed to use a bundle and half, so I have more to play with in the future (JOY!). I HIGHLY recommend this seller and their WONDERFUL product and will definitely purchase from the again!!!**First 2 pictures are from the first install; last 2 pictures are from the current install (she trimmed it a bit more)**